Welcome to Singing Waiters, Undercover Singing waiters, Surprise Singing Waiters Entertainment Agency!

We implement robust security measures bookings@undercoversingers.co.uk from unauthorised access and misuse.

Welcome to the privacy policy of Undercover Singers UK Ltd. We value your privacy and are committed to protecting your personal data. 

This policy outlines how we collect, use, and safeguard your information in compliance with the General Data Protection Regulation (GDPR) and the Data Protection Act 2018.

1. Information We Collect

At Undercover Singers, we may collect the following personal data:

• Personal Identification Information: Including your name, email address, phone number, and postal address.
• Event Details: Such as event dates, venues, and specific requirements for our singing waiters services.
• Payment Information: Credit/debit card details and billing addresses for booking transactions.
• Technical Data: Including IP addresses, browser types, and versions.
• Marketing Preferences: Your choices regarding marketing communications from us.

2. How We Use Your Information

Your data helps us:

• Provide and manage our singing waiters and entertainment services.
• Process bookings and secure payments.
• Communicate effectively about your event and our services.
• Send promotional offers and updates, with your consent.
• Enhance our website and service offerings through analytics.

3. Legal Basis for Processing

We process your personal data based on:

• Consent: When you agree to receive marketing communications.
• We implement robust security measures to protect your personal data from unauthorised access and misuse.
• Legal Obligations: Compliance with applicable laws.
• Legitimate Interests: To improve our services and customer experience.

4. Data Sharing and Disclosure

Undercover Singers does not sell your personal data. We may share it with:

• Service providers assisting in our operations.
• Legal authorities when required by law.
• Payment processors for handling transactions securely.

5. Data Security

We implement robust security measures to protect your personal data from unauthorized access and misuse.

6. Data Retention

Your personal data is retained only as long as necessary for the purposes it was collected, including legal and reporting obligations.

7. Your Rights

You have rights regarding your personal data, including:

• Accessing your data.
• Requesting corrections.
• Requesting data deletion.
• Objecting to data processing.
• Restricting data processing.
• Data portability.
• Withdrawing consent.

8. Cookies

Our website uses cookies to enhance user experience. Manage your cookie preferences through browser settings.

9. Changes to Our Privacy Policy

We may update this privacy policy periodically. Changes will be posted on this page.

10. Contact Us

For questions or to exercise your rights, contact us at:

Undercover Singers UK Ltd
Email: [bookings@undercoversingers.co.uk
Phone: [0333 533 0053]
Address: [Northlodge, Quatt, Bridgnorth, Shropshire, Woverhampton WA15 6QN

Undercover Singers UK Ltd ("we," "us," "our") respects your privacy and is committed to protecting your personal data. 

This privacy policy explains how we collect, use, and protect your personal information, in compliance with the General Data Protection Regulation (GDPR) and the Data Protection Act 2018.

1. Important Information and Who We Are

Purpose of this Privacy Policy

This privacy policy aims to give you information on how Undercover Singers collects and processes your personal data through your use of our services, including any data you may provide through our website or during event bookings.

Controller

Undercover Singers UK Ltd is the controller and responsible for your personal data.

2. The Data We Collect About You

We may collect, use, store, and transfer different kinds of personal data about you, including:

• Identity Data: Name, title, date of birth, and gender.
• Contact Data: Billing address, delivery address, email address, and telephone numbers.
• Financial Data: Bank account and payment card details.
• Transaction Data: Details about payments to and from you and other details of services you have purchased from us.
• Technical Data: Internet protocol (IP) address, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access our website.
• Profile Data: Purchases or orders made by you, your interests, preferences, feedback, and survey responses.
• Usage Data: Information about how you use our website, products, and services.
• Marketing and Communications Data: Your preferences in receiving marketing from us and your communication preferences.
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3. How is Your Personal Data Collected?

We use different methods to collect data from and about you, including through:

• Direct Interactions: You may give us your Identity,